Our expertise | Information Systems

Background

There is no such thing as a performing value chain without the appropriate information system.

In an environment of accelerated economic changes where companies’ ability to react swiftly is a real competitive advantage, the information system has to adapt rapidly and constantly to changes in organization and business processes.

Meeting this challenge means:

  • To guarantee the consistency between midterm and long-term IS projects while still allowing for the implementation of very short term solutions
  • To bridge the gap between business requirements and IS solution while properly comprehending each other’s constraints
  • To channel actions and investments toward the real stakes

Because of our dual expertise, business and information systems, we are in a position to positively contribute by helping our clients :

  • Anticipate on business changes to come through the pursuit and implementation of agile and powerful IS solutions, in line with the most recent IT architectural standards
  • Immediately get the best from IS solutions already in place
  • Identify and quantify all benefits and costs (business cases)

Our expertise

  • Information system master plan
  • Specification of business and IS requirements
  • Request for proposal and selection of IS solutions
  • Project content management (AMOA) (specification, unit and user testing, data cleansing, training, …) and change management
  • Project management (control over consistency and completeness from design to implementation, coordination of all players actions, PMO)
  • Information system and support functions audit (IS Department, contractors)
  • Diagnostic and fine tuning
  • Development of light/quick solutions as Proof Of Concept using office software (MS Excel, MS Access, VBA, …)

 

Examples of tasks

Monitoring on large IS projects (e-commerce)

Subject

Complete remodeling of the information system for an ecommerce leading company (80 Mio€ investment) .

Method

  • Global project management support
  • OMS implementation support
  • Complete redesign of the order tunnel
  • Global IS infrastructure testing : front office, OMS, WMS
  • System testing during and after ramp up
  • Assistance to WMS implementation in the new warehouse (45 000m²)
  • Design of the testing program

Benefits

  • Overall visibility on project progress
  • Smooth go live

Support in the selection of a TMS (B2B distribution)

Subject

Selection of TMS and onboard connected IS for a leader in food distribution to restaurants and local grocery stores (5 Bio€ sales – 1600 vehicles).

Method

  • Project functional scope
    • Clients delivery (22 000 deliveries/day)
    • Tactical and operational planning
    • Execution follow up
    • TMS and onboard connected IS (1500 vehicles)
  • Metis Consulting contribution
    • Review and consolidation of business requirements for the 3 main divisions
    • Shaping
    • Pre-selection process (RFI)
    • Preparation of technical specifications and RFP
    • Request for quotation
    • Selection process with project specific and business case

Benefits

  • A detailed and shared expression of business requirements
  • A rational and documented selection process
  • Overall consensus on all choices

Performance enhancement on a logistics center WMS

Subject

Performance enhancement on a 50000 m² logistics center catering to a network of sales outlet

Method

  • Diagnostic of compliance : WMS utilization and set up
  • Set up fine tuning
  • Adjustment in procedures
  • Users’ training to software and procedures
  • Field support

Benefits

  • Two fold increase in productivity after 6 months

Development and implementation of an operational pilot before software selection and implementation

Subject

Testing under real time conditions a new order intake process for seasonal products for a WW leading provider of luxury goods, before implementation of a software available on the market.

Method

  • Business process design
  • IS tool functional specification
  • Development under MS Access and MS Excel
  • User training (35 persons)
  • Operation support during buying sessions

Benefits

  • An operational solution delivered within schedule and used in real time condition by 30 simultaneous users
  • Proof of concept tested in real time conditions prior to committing to a costly investment (implementation of a dedicated software)